Blog

  • The Best for the Best
    Our best instincts as humans are directed toward alleviating the suffering of other humans. For the lucky majority of us, we come into this world cradled in a mother’s love and it is this love that seeds our ability to grow into decent people. The stories that we hold dear center around heroic figures thatContinue reading “The Best for the Best”
  • Hello, Again
    It’s been much too long, since I ranted about something that a total of four people will read. Forgive me, but prioritizing our clients brings more fulfillment than these communications. 😊  Seriously though, I sincerely missed reaching out in this way and connecting with several of you. So much has happened between blogs. The beautyContinue reading “Hello, Again”
  • The Culture of Fear/Failure
    No one will admit it, but seeking the truth and digesting the truth is a fearful prospect. Very few of us went into class excited to take that mid-term or final. Not many of us were in a hurry to take that mandatory college entrance exam. However, muscling through these testing periods was often rewarding.Continue reading “The Culture of Fear/Failure”
  • Acting on Our Dreams; Dreaming through Our Actions
    It takes a special level of insight and discernment to observe the world around you and accurately identify what needs to change. And doing this with the uplift of other people in mind takes a special heart. In a sense, it could be said that these special individuals are acting on their dreams for aContinue reading “Acting on Our Dreams; Dreaming through Our Actions”
  • Unlimited Insights: Research Stories
    Research is a potent tool for building knowledge and understanding on the lived circumstances of individuals and the communities they navigate. I have seen, heard, and understood a rich variety of social things in my journey as a researcher. Maybe the key lesson that I bring with me on a daily basis is the unlimitedContinue reading “Unlimited Insights: Research Stories”
  • Battles for Human Honor
    One of the enduring questions we are forced to grapple with is “What do human beings deserve?” All things considered, “What is the base level of tools and resources that allow individuals a fair shot at living a decent and productive life?” Any fair-minded observer will acknowledge that human societies have struggled to provide baseContinue reading “Battles for Human Honor”
  • The DEI Assessment IMPACT Survey
    We have to be real about it; there has been a recent backlash against efforts to ensure that each service provider feels a sense of belonging in the workplace. Yet and still, the fact of the matter is organizations suffer when their employees are forced to navigate cultures that they find unfriendly. Tracing the rootContinue reading “The DEI Assessment IMPACT Survey”
  • The Service Quality IMPACT Survey
    The nonprofit field is rich with diversity. There is great variety in missions and in the clients that nonprofits serve. Fully aware of this diversity, we still felt compelled to offer a survey that is specifically tailored for organizations that directly serve adult clients. Research shows that service quality from the perspective of adult clientsContinue reading “The Service Quality IMPACT Survey”
  • The Service Engagement IMPACT Survey
    The people who choose to work for nonprofits are a special bunch. They often forgo higher-wage opportunities to work for organizations who are making a meaningful difference in the lives of real people. That said, research shows getting the best out of service providers requires an exceptional organizational environment. Service providers need to feel genuinelyContinue reading “The Service Engagement IMPACT Survey”

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