The IMPACT Initiative

The IMPACT Initiative is a Survey-as-a-Service offering for nonprofit organizations that value rapidly delivered data on their performance in critical areas.

These insightful measurements of performance that are actionable, constructive, and trackable focus on donor engagement, the service engagement of staff, the overall quality of the services delivered, and the degree that DEI principles are being applied within the organization.

IMPACT Initiative clients will receive the following at a set price:

  • Access to an expertly crafted survey
  • 3-6 weeks of survey hosting
  • Weekly updates on survey participation numbers
  • Raw data and summary data after closing survey

CRAFTED sURVEYS

Donor Engagement Survey

Generates insights on how donors view their relationship with the organization and how they assess the organization’s overall quality.

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Service Quality Survey

Generates insights on client satisfaction, especially their experience with the service, their service provider, and the organization.

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Service Engagement Survey

Generates insights on the engagement level of service providers using traditional measures and factors such as personal care, leadership views, and sense of connectedness to organization.

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DEI Assessment

Generates insights on how service providers view the ‘Diversity, Equity, and Inclusion’ climate of the organization and how they view their sense of safety, comfort, and confidence.

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